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Welcome to the WPI ITS Wiki

Whether you are just getting started or have been using WPI computing resources for years, this wiki is designed to help you make the most of your WPI computing experience. Visit often for the most up-to-date information and to learn about recent changes to our computing environment. If you have any questions or comments on how we can improve this resource, please email us at

If none of the current issues listed below are related to your problem, please navigate to the section of the wiki that applies to you using the navigation to the left or use the search box above.

Common Issues

The list below highlights some of the more common issues we are experiencing. If your issue is not present, you can either use the navigation to your left or the search function.

  1. Issues creating your account?: Student Account Creation
  2. WPI email or wireless not working on your mobile device?: Mobile Devices
  3. Looking to get on your computer on the network?: Networking

Submit a Ticket

If you require immediate assistance, please contact the Helpdesk by phone at (508) 831-5888.

If you would like to submit a ticket to the Helpdesk, visit the following webpage, and fill in the web form:

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