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Mobile Devices



Service Description / Overview

The Helpdesk fully supports all WPI IT provided mobile devices. We offer limited support (server settings and minimal configuration) for personal mobile devices to connect to WPI email and WPI's wireless internet. There is no guarantee that your device will be able to connect to our network or email.

Eligible

WPI Faculty, Staff, and Students

Requirements /Helpful Information

Requirements:

  • Active WPI Account
  • Valid WPI Email Address

Helpful Information:

  • To connect your mobile device to WPI's wireless network, please see the WPI Network Operations' wireless networking site.

Service Availability

24/7 via mobile device email setup options

Support Availability

Helpdesk Hours

Use This Service

  • Android email setup instructions
  • iPhone email setup instructions

I Need More Help


If your problem was not resolved by following any of the above steps, please submit a support ticket by filling out the form located at http://www.wpi.edu/Academics/CCC/Help/Services/form.html

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Contact Us: helpdesk@wpi.edu • 508-831-5888 • http://www.wpi.edu/+HelpdeskWiki Suggestions: itweb@wpi.edu
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